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ServiceNow Training Course Content In Bangalore.
Introduction to ITIL
Introduction to ITSM
Incident Management
Problem Management and change management
Service Request Management
Configuration Management Database
SLA’s and OLA’s
Introduction to ServiceNow
Tool Introduction
Current Competitors
Releases
User Licenses
Using Wiki and Community
Basic Administration
Customizing Home Pages
Form Layouts and list layouts
Adding Users to Groups
Granting Roles to Users
Introducing Applications and Modules
Creation of tables and Modules
Creating tickets and raising Requests
Creating SLA’s
Performance Metrics
Advanced Administration
UI Policies, Notifications
Dictionary Entries and Overrides
Data Policies
List Control and Calculations
Exporting the Data from Service-Now
Update sets imports and Exports
Scheduling Jobs
Scripting
Business Rules
Client Scripts
UI Actions
Script Includes
Jelly Scripting
Reporting
Bar Charts
Pie Charts
List Reports
Pivot Tables
Using scripting in Reporting
Scheduling Reports
Making Gauges
Cloning and Upgrades
Need For cloning and ways to implement it
Upgrading the instance for new Release
Integrations
Web Services: Direct Web Services
Transform Map Web Services
Scripted Web Services
Email Integration: Inbound Actions
Event Registry
Creating and Triggering Events
Content Management
Introduction to CMS
Creating Sites
Creating Pages
Creating Blocks using Scripting
Login Rules
Configuration Management
Classes in CMDB
Mapping Configuration Item to Asset Records
Loading the CI’s into Service-Now
Relating Configuration items
Import Sets
Loading Data of different Formats
Using Data Sources
Using Transform Maps and Transform scripts
Service Catalog
Creating Catalog Items using Variables and Variable sets
Creating Record Producers
Design the flow using Workflow
Creating Execution Plans
Writing Catalog Client Scripts and Catalog UI Policies
Workflows
Creating Workflows on different tables
Approvals using workflows
Using Different Activities in workflows
MID Server Installation
Installing MID server on an instance
Testing the MID Server using another Logins
Importing Files by Using MID Server
ServiceNow System Administration Training
ServiceNow Integration Training
ServiceNow Discovery Training
ServiceNow Service Mapping Training
ServiceNow Orchestration Training
ServiceNow Scripting Training
ServiceNow Domain Separation Training
ServiceNow Performance Analytics Training
ServiceNow Event Management Training
ServiceNow LDAP and SSO Integration Training
I have completed Service Now Admin & Developer training in IT Networks Bangalore .Both the trainer is very good . They have a good knowledge of Service Now . Both the trainer is certified . And the other office Staff is also Very polite and helping .I am happy , coz the training is very good there .
Kusuma
Hi Guys,I have attended servicenow classroom Session in this institute lead by venkat sir
and i would definitely recommend for all.The Teaching style of Real time service now sir is appreciable and if you are
looking for a mentor to guide you in the right direction you must go for it.
His understanding in service now is very strong and thus he is able to explain
it pretty well.Best servicenow admin training course in bangalore.
Jennifer
It was a good experience with EcareTechnologies, Marathahalli..
I have just completed service Now course which was facilitated by Instructor.
His teaching techniques, explaining concepts, exposure to real time scenarios
and especially the guidance on interview questions are very helpful. He kept
the overall sessions engaging. All the support and guidance provided by Service
Now Sir and IT Networks for the course is highly appreciated.
Kalpana
I have completed training for Service now tool from ITN
technologies, BTM Layout. The overall experience with is very good. I would
suggest to join IT Networks if you want to learn advanced concepts of service
now admin and development. I would also recommend to join the batch conducted
by venkat. He has good knowledge and experience of working with the technology.
The sessions are also very interactive and he gives his attention to every
single candidate.Best service cloud training institute in Bangalore
Anjali
Best Institute to Learn Servicenow administration, I
completed my batch from Marathahalli branch. Trainer is awesome, has excellent
knowledge and always ready to solve your queries. He has explain the things
from very basic and covered all the topic with practicals , definitely guys one
need to put his efforts to get hands on . Trainer gave good study material and
assignments to do in weekdays time.Would definitely recommend this servicenow
cloud Institute to my Friends in Bangalore.
Manjiri
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